The total cost of our photo recovery service is £20

• Static electricity can cause your memory card to become unreadable to your camera and computer. Usually your camera will not recognise your card, and your computer will prompt you to format your memory card when you insert it into your card reader.
• Physical damage can, of course, prevent you from reading your memory card, sometimes this damage is too severe to recover any photos, but until we receive your memory card, we cannot assess its potential for photo recovery (remember - if we don't recover any photos, there is no charge).
• Sometimes, where your card has been formatted on your computer then used in your camera, the photos will appear to have not been stored and your camera and computer will see only an empty card. Usually the photos can be recovered from

Sometimes, particularly when you have continued to use your memory card, after it has shown symptoms of failure, we will only be able to recover parts of certain images, this is due to the unrecoverable parts having been overwritten by the photos that you've taken subsequently.
Recovering photos that have been deleted accidentally can also suffer from the same problem. If you have continued to use your memory card, then you will have over-written parts of your cards memory that had been used to store your deleted photos.
Memory cards that have been accidentally formatted can usually have any photos successfully recovered from them. If the formatting was done in your camera, however, the formatting can, especially on older cameras, remove all traces of data from your card.
The tests that we carry out on any memory cards that we receive are extensive. If there are any photos to be recovered, we will recover them.

All memory cards are supported: If your memory card is not in the list above, don't worry, we support all the memory cards that have ever been made and will support all future memory cards.

Video and Other files:

Video and any other media files will also be recovered, but depending upon the nature and severity of the damage to your card, large video files may not be completely recoverable.